Design Strategist
Provide billing information and policy details to customer, along with information on how to file a claim, etc.

Liberty Mutual Insurance

My Role: Associate Creative Director

Company: HAVAS helia

Insight: Shopping for insurance can be overwhelming when there is so much to sort through. How might we make the experience easy, personal and bring the cost savings to the consumer?

Solution: From UX design to email execution, the team helped Liberty Mutual optimize their consumer journey every step along the way. Thanks to our data mining team, we were able to test a variety of creative elements, from which headlines work best to how many CTA’s is too many CTA’s. Every test performed met the same standard for high-quality creative design, so even when a test “lost,” it was still a win for Liberty Mutual.

Provide billing information and policy details to customer, along with information on how to file a claim, etc.

Provide billing information and policy details to customer, along with information on how to file a claim, etc.

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Raise awareness of Liberty Mutual, encouraging prospects to find out how much they could save by switching

Raise awareness of Liberty Mutual, encouraging prospects to find out how much they could save by switching

Through acquisition and partner landing pages, customers could submit a request for quote

Through acquisition and partner landing pages, customers could submit a request for quote

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Creative and testing through the entire consumer journey

Creative and testing through the entire consumer journey

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